About Us
At Carrs Lane Counselling, we believe that everyone deserves access to support—especially during life’s most difficult moments.
For over 50 years, we have been providing a safe, confidential space for people across Birmingham to talk openly and begin to make sense of what they’re going through. Founded in 1957, we are now an independent registered charity, committed to supporting adults experiencing emotional and psychological challenges.
About Us
Our Mission
Our purpose is simple:
to offer compassionate, professional counselling to those facing distress, hardship, or mental health difficulties.
We exist to support people from all walks of life—regardless of background, belief, or financial situation—by providing a service that is accessible, non-judgemental, and centred around your needs.
About Us
What We Do
We provide one-to-one counselling for adults, offering a supportive space where you can explore your thoughts and feelings in confidence.
Our counsellors work with a wide range of issues, including:
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Anxiety and stress
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Depression
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Bereavement and loss
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Trauma and abuse
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Relationship difficulties
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Low self-esteem
Our approach is grounded in person-centred values, meaning we focus on understanding you as an individual—working at your pace, in a way that feels right for you.
About Us
Our Counsellors
Our team is made up of trained and supervised counsellors who are committed to providing a high standard of care.
Many of our counsellors are fully qualified, while others are in professional training—all working within the ethical framework of the British Association for Counselling and Psychotherapy (BACP).
We ensure all counsellors receive regular supervision and ongoing professional development, so you can feel confident in the support you receive.
Accessible Support for Everyone
We understand that cost can be a barrier to getting help.
As a charity, we operate on a donation-based model, making counselling more accessible to those who may not otherwise be able to afford it. Our aim is to ensure that support is available to anyone who needs it—not just those who can pay for private therapy.
A Trusted Community Service
Located in the heart of Birmingham, we have supported thousands of people over the decades, becoming a trusted and valued part of the local community.
Although our roots are connected to Carrs Lane Church, our counselling service is open to people of all faiths and none, offering inclusive support to everyone.
Here When You’re Ready
Taking the first step towards counselling can feel daunting—but you don’t have to do it alone.
We’re here to listen, to support, and to help you move forward—when you’re ready.
Learn More
Learn More about Carrs Lane Counselling
Seek Help
Learn more about our counselling services, both in person and digital.
About Us
Learn more about Carrs Lane Counselling and how we can help you.
Support Us
Whether you are an individual or a corporate entity, we need your support.
Partner With Us
Our corporate sponsors are what keeps this charity alive. Support us.